XO-TRAINER PURCHASE & USE AGREEMENT

The Equipment: The Xo-Trainer machine (frame, screen, resistance system, optional floor stand, and related parts).
Accessories: Any extra gear like handles, bars, or straps.
Software: The Xo-Trainer software, supporting applications, and related cloud infrastructure.
Digital Service: Local and cloud-hosted exercise libraries, branding content, and tools.The use of the Software and Digital Services is subject to Xometrics’ Privacy Policy, which governs the collection and use of personal data.
Products: Collectively refers to the Equipment, Accessories, Software, and Digital Service.
Eligibility: You must be at least 18 years old to purchase the Xo-Trainer.

Payment Terms: You agree to pay the purchase price and fees as outlined in your Sales Order.
Financing: Multi-month payment plans are a commitment to the full term regardless of usage.
Title of Ownership: Xometrics retains legal title until the purchase price is paid in full.
Payment Default: Xometrics may, upon reasonable notice, suspend or limit functionality in the event of payment non-payment.
Recovery: Xometrics reserves the right to physically repossess Equipment in the event of non-payment.

30-Day Return Window: You may request a return within thirty (30) days of the date of installation.
Restocking Fee: All returns are subject to a 15% restocking fee, which will be deducted from your total refund amount.
Non-Refundable Fees: Original shipping, delivery, and professional installation fees are non-refundable.
Condition: Equipment must be in "like-new" condition. Any damage, missing parts, or excessive wear may result in a reduced refund or denial of the return request.
Logistics: You are responsible for the costs of professional uninstallation and return shipping. Xometrics must approve the return carrier to ensure the equipment is handled safely.

Connectivity: Consistent Wi-Fi is required for safety updates and content delivery.
Service Access: You agree to provide access for servicing upon five (5) days' notice.
Structural Integrity: You are solely responsible for ensuring the mounting surface meets structural requirements.
Xo-Trainer Relocation: The Xo-Trainer exerts high levels of force and requires adequate structural support. To ensure structural integrity and operational safety, do not move or reinstall the Equipment without approved procedures. Improper relocation poses a risk of system failure, wall damage, or physical injury due to incorrect installation and will void the warranty.

Mandatory Updates: Xometrics may deploy automatic updates to ensure system stability and safety. You agree to perform any software or firmware upgrades when prompted by the system.
Packages: Purchase includes the standard software. Optional premium features may be offered in the future for an additional fee.

Proprietary Protection: You agree not to disassemble or reverse-engineer the resistance system or software.
Media Restrictions: You may not record or redistribute content outside of authorized use.

Advanced System: The Xo-Trainer is an advanced smart system. Xometrics does not warrant that the operation of the product will be uninterrupted or error-free.
Medical Disclaimer: Xo-Trainer is not a medical device. Always consult a physician before beginning a new program.
Assumption of Responsibility: Physical exercise involves inherent dangers. By using the Products, you acknowledge these possibilities and voluntarily assume all responsibility for any resulting injury.
Release of Liability: To the maximum extent permitted by law, you release, waive, and discharge Xometrics Inc. from any and all claims arising from your use of the Products.

Limited Warranty: Xometrics Inc. warrants that the Equipment will be free from defects in materials and workmanship under normal use for a period of two (2) years for parts and (1) for labour.
Extended Warranty:
You may have the option to purchase an extended warranty for additional coverage. Terms, conditions, and pricing for any extended warranty will be provided separately and will govern in the event of conflict with this section.
Exclusions: Does not cover, normal wear and tear; cosmetic damage that does not affect functionality; damage resulting from misuse, abuse, improper installation, unauthorized modification, or relocation; use outside of intended purposes;
, use in non-climate-controlled or unsuitable environments; or damage caused by failure to follow provided instructions or maintenance guidelines.
Liability Limit: Xometrics Inc.’s total cumulative liability shall not exceed the total amount actually paid by you for the Equipment.

Governing Law: This agreement is governed by the laws of the State of California.
Arbitration: Disputes shall be settled through neutral arbitration in San Diego County, California.
Force Majeure:Xometrics shall not be liable for delays or failures due to causes beyond its reasonable control”

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